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Chapter 17 Sudden Illnesses – I Need You To Increase The Number Of Customers

Eye Injuries Always involves danger of vision loss Best to avoid giving major treatment Obtaining help of a specialist is priority Foreign objects in the eye Blows to the eye Penetrating injuries that cut eye tissue. 3" Define Terms on pg. Neck and Spine Injuries Most dangerous types of injuries involving bones and joints Avoid moving the patient, which can result in permanent injury or paralysis Wait for backboard and adequate help to arrive for transfer.

Chapter 17:3 Providing First Aid For Bleeding And Wounds Using

• Occur when a blood. • Call 9-1-1 or take the victim to the. To meet the demands during: • Physical exertion. Beating or the heart's lower chambers. Care for Motion Sickness. Slings Commercial slings Triangular bandages used in first aid Used to support arm, hand, forearm, shoulder Positioning of sling Check circulation. • Works the opposite of insulin. Chapter 17:3 providing first aid for bleeding and wounds using. CPR for Children CPR for children (1 year to puberty) 30 compressions followed by 2 ventilations for one rescuer (30:2 ratio) 15 compressions followed by 2 ventilations for two rescuers (15:2 ratio). Convulsion Type of seizure Causes Progression of a convulsion Strong involuntary contraction of muscles Causes Progression of a convulsion First aid care is directed at preventing self-injury. • A seizure lasts more than 5 minutes.

Chapter 17:3 Providing First Aid For Bleeding And Wounds Treatment

• Watch the person carefully. Splints After splint application Verify that splint is not too tight Check skin temperature Check skin color Note swelling or edema. Chapter 17:3 providing first aid for bleeding and wounds treatment. • Brain injury, tumor, or stroke. 17:11 Providing First Aid for Sudden Illness Can be difficult to determine exact illness being experienced Base care on signs and symptoms Obtain information from victim if possible Look for medical alert bracelets or necklaces or medical cards. Components of CPR C-A-B-D C stands for circulation A stands for airway B stands for breathing D stands for defibrillation.

Chapter 17:3 Providing First Aid For Bleeding And Wounds Caused

Reminders / Updates: Gradebooks close Thursday Students have the responsibility of checking on their grades for missing assignments regularly. • Extreme hot or cold temperature exposure. Ear Injuries Can result in rupture or perforation of eardrum Torn or detached tissue Ruptured or perforated eardrum Clear fluid or blood-tinged fluid draining from ear. Chapter 17:3 providing first aid for bleeding and wounds - Flashcards. 17:1 Providing First Aid Chapter Objectives Demonstrate cardiopulmonary resuscitation for one-person rescue, two-person rescue, infants, children, and obstructed airway victims.

Chapter 17:3 Providing First Aid For Bleeding And Wounds

479-481 What are 10 examples of things that might alert you of an emergency? • Deviation of the eyes from PEARL. • If signs begin, victim. • Try antihistamine 1 hour before. Deficient oxygen or glucose in the brain. Narrows the airways. Homework Due: A-Day: Friday 11/17/2017 B-Day: Monday 11/20/2017 Ch. AHA: OHCA First-Aid Steps Adult 2-Rescuer Sequence While Rescuer 2 is fetching AED, Rescuer 1 checks vitals If no pulse, Rescuer 1 begin CPR Rescuer 2 apply AED Rescuer 1 (Compressions): At the victim's side Rescuer 2 (breaths): At the victim's head Switch roles taking less than 5 seconds to switch. • Give the victim clear liquids. Result from coronary. • Eating or drinking too much. • Are there signs of dehydration?

Chapter 17:3 Providing First Aid For Bleeding And Wounds In Nursing

Ingestion Poisoning If victim vomits, save sample If PCC recommends vomiting, induce vomiting Activated charcoal may be recommended to bind to poison and halt absorption Only give to victims who are conscious and can swallow. • Is there a chance of pregnancy? Slides 51-53) AHA: Universal Steps for Operating an AED AHA: OHCA First-Aid Steps Adult 2-Rescuer Sequence. Glucagon is an injected medication that. Abdominal Injuries Bleeding, shock, and damage to organs can be fatal Signs and symptoms Position victim flat on back First aid care.

Ineffective or lacking. AHA: OHCA First-Aid Steps Adult 2-Rescuer Sequence Verify Scene Safety Check for responsiveness Tap and Shout "Hey, are you okay? " 17:7 Providing First Aid for Heat Exposure Overexposure to heat may cause a chemical imbalance in the body that can lead to death Occurs when water and salt are lost through perspiration Also occurs when body cannot eliminate excess heat. 17:8 Providing First Aid for Cold Exposure Exposure to cold temperatures can cause body tissues to freeze, body processes to slow down Needs immediate attention, as death may result Degree of injury affected by wind velocity, humidity, length of exposure to cold. • If about to faint: • Prevent person from falling. • Diabetes develops when. • Does not regain responsiveness. 2 Adult CPR AHA OHCA Chain of Survival CPR Hands only practice. Cerebrovascular Accident or Stroke A stroke is also called a cerebrovascular accident (CVA), apoplexy, or cerebral thrombosis Caused by clot in a cerebral artery or hemorrhage in blood vessel in brain. • Dizziness or loss of balance. 5 inches (4cms) or 1/3 depth of chest. Give a brief description of what these specialists do and what their responsibilities entail.

17:6 Providing First Aid for Burns Injury caused by fire, heat, chemical agents, radiation, and/or electricity Classifications of burns Superficial (first-degree) Partial-thickness (second-degree) Full-thickness (third-degree). Quick-relief medicine. • Problems speaking or understanding. • Monitor breathing. Minor Wounds Objects may remain in tissues or become embedded in wound Splinters, pieces of glass, or small stones If superficial, gently remove Objects embedded in tissues should be left for removal by physician. Minor Wounds Signs of infection Fever Swelling Heat Pus Red streaks Redness Pain. • Severe dehydration. Tissue torn or separated from the body. Dislocations End of bone is displaced from a joint or moved out of its normal position within a joint Often, tearing or stretching of ligaments, muscles, and other soft tissues also occurs Signs and symptoms First aid care similar to care for fractures. Controlling Bleeding First priority because victim can bleed to death quickly Bleeding can come from arteries, veins, or capillaries Observe standard precautions. Rather than contract. • A second seizure starts soon after first.

Narrow and cannot carry sufficient blood. Hypoglycemia (2 of 2). Wash hands throughly before treating, put on gloves to avoid contamination, use soap and water and sterile gauze to wash the wound, rinse the wound throughly with cool water. Give effective breaths that make the chest rise.

Brainstorm some ways you can surprise your customers with a kind gesture. I need you to increase the number of customer support. In fact, while 60 percent of companies surveyed in our CX Trends Report gave themselves high marks for service, 68 percent of customers say there's room for improvement. Understanding your current customers will provide the foundation for increasing your numbers. Our role as CX leaders is to ensure our agents learn from these negative interactions and then address the issue directly with customers, " said Deja Whitehead, senior manager of Customer Operations & Communications at Birchbox.

I Need You To Increase The Number Of Customer Care

It's just more convenient and easy for them and your support strategy needs to cover all of that. Bain & Company research indicates a customer is 4 times more likely to defect to a competitor if the problem is service-related than price or product related. Yet, there will always be someone who will have a cautious look at the situation, thinking of how one found the customer, how they could trace his flight, etc. These people have bought from your before, hopefully had a positive experience and simply need to be nurtured so they come back and buy again. Respond on Social Media. 8 Steps to Increase Your Number of Customers | SOFTCODES BLOG. According to Shopify's own research, merchants that offer an active discount code are 8 times more likely to make a sale. If the place isn't quiet enough for you, no charge, you won't have to pay. If they are only a customer, they will see the relationship as transactional. Building a customer-focused culture. Email me at, follow me on Twitter @Rieva, and visit my website to get the scoop on business trends and sign up for my free TrendCast reports.

I Need You To Increase The Number Of Customer Support

What information are they missing that you want them to know about? What channels are you currently using? Your product and service will do most of the heavy lifting in keeping customers loyal, and there are no shortcuts for that. Create an account to get free access. A genuine connection serves as the best way for a business to bolster customer loyalty, as customers who feel valued keep coming back to use your service. A friendlier approach that doesn't feel forced humanizes the consumer-business interaction. In a sense, real customer service is what you do between sales. I need you to increase the number of customers you talk to daily by 20%. What's the payoff, you ask?

I Need You To Increase The Number Of Customers You Talk To Daily By 20%

And collaboration pays off—according to Benchmark research, sales and support teams that collaborate have: - More leads. Increase the number of times customers come back. You should never underestimate the power of thanking your customers for doing business with you – and we're not talking about setting up a banner on your homepage saying that. 10 Great Ways To Attract New Customers To Your Small Business. If you are a small business, call every single customer you worked with last year and say, "I am calling to say 'thank you' for doing business with us. When businesses start becoming more customer-focused, they become a more human brand that's driven by relationships, rather than profits or requirements. When you ask customers for feedback (or when they share unsolicited feedback), let them know that it was received, that you heard what they are saying and that you're going to do something with it. Tom Kolditz, Doerr Institute for New Leaders.

This is something your management team should primarily handle. If you offer live chat support, list the hours on your website for users to always be informed about when they can and can't contact you. Every person wants to contribute in some way, so tell your client how they've contributed to your personal development. Surveys show most people like to support local, independent businesses.

Poor customer retention is similar to filling a bucket with holes in the bottom: sure, you could keep piling on to make up for it, but you're much better off figuring out what caused the holes and how you can patch them up. For example, we see a lot of carpenters, electricians and plumbers chase new customers but they don't build a database to market to in the future. Modern consumers want personalization. It's no wonder then that consistently good service is one of the biggest drivers of repurchases and recommendations. I need you to increase the number of customer care. It ensures context moves with the customer. So before you go all-in on tactics designed to get new prospects into your sales pipeline, consider using one of these 16 research-backed customer retention strategies to grow your revenue by keeping the customers you already have. And your clients will be happy not only that they will be getting something that's truly tailored to their needs, but also because you're also recognizing how valuable their input is. It all starts by having a customer database and then categorizing your clients. Take advantage of online ratings and review sites. Clients may not like the truth, they may not have the budget or resources to tackle the whole truth, but telling the truth enables you to work with them to make the best decisions and find the best outcomes, based on their resources and priorities.
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